Shipping Information
Do I pay for shipping?
We ship for free USA-wide for over $45. For orders under $45, we charge a shipping fee of $8.99. In some countries such as Australia, Colombia, Mexico, Israel, and Italy, we charge $8.99 for shipping and ship for free for over $70.
Where will my order be shipped from?
All orders will be shipped from our US or China warehouse in 2-4 business days after order placement.
How soon can I receive my package?
Please refer to the table below for various shipping times and shipping fees to international destinations.
| Country | Standard Shipping Time |
Minimum Purchase for Free Shipping
|
Shipping Fee (Only Charged Below Minimum Purchase)
|
|
United States (56 of 62 states) |
3 to 5 days | over $45.00 | $8.99 USD |
| United Kingdom |
6 to 10 days
|
over $45.00 | $8.99 USD |
| Canada |
8 to 15 days
|
/ | $8.99 USD |
| Germany |
6 to 10 days
|
over $45.00 | $8.99 USD |
| Australia |
6 to 10 days
|
over $70.00 | $8.99 USD |
| France |
6 to 10 days
|
over $45.00 | $8.99 USD |
| Spain |
6 to 10 days
|
over $45.00 | $8.99 USD |
| Netherlands |
6 to 10 days
|
over $45.00 | $8.99 USD |
| Singapore |
5 to 8 days
|
over $45.00 | $8.99 USD |
| Italy |
6 to 10 days
|
over $70.00 | $8.99 USD |
| Denmark |
6 to 10 days
|
over $70.00 | $8.99 USD |
| Israel |
6 to 10 days
|
over $70.00 | $8.99 USD |
| Bulgaria |
6 to 10 days
|
over $45.00 | $8.99 USD |
|
Hong Kong SAR (2 of 3 regions), Taiwan |
6 to 10 days
|
/ | Free |
|
Taiwan
|
6 to 10 days
|
/ | Free |
| Hungary |
6 to 10 days
|
over $70.00 | $8.99 USD |
| Colombia |
11 to 19 days
|
over $70.00 | $8.99 USD |
| Cyprus |
8 to 12 days
|
/ | $8.99 USD |
| Mexico |
10 to 15 days
|
/ | $8.99 USD |
| Austria |
6 to 10 days
|
over $70.00 | $8.99 USD |
| Brazil |
15 to 25 days
|
over $45.00 | $8.99 USD |
| Greece |
8 to 12 days
|
over $45.00 | $8.99 USD |
| Norway |
8 to 10 days
|
over $70.00 | $8.99 USD |
| Slovakia |
6 to 10 days
|
over $70.00 | $8.99 USD |
| Belgium |
6 to 10 days
|
over $45.00 | $9.99 USD |
| Poland |
6 to 10 days
|
over $45.00 | $8.99 USD |
| Ireland |
6 to 10 days
|
over $70.00 | $8.99 USD |
| Sweden |
6 to 10 days
|
over $45.00 | $8.99 USD |
| Romania |
6 to 10 days
|
over $45.00 | $8.99 USD |
| Finland |
6 to 10 days
|
over $70.00 | $8.99 USD |
| Philippines |
4 to 10 days
|
over $45.00 | $8.99 USD |
| Portugal |
6 to 10 days
|
over $70.00 | $8.99 USD |
| Malaysia |
5 to 10 days
|
over $45.00 | $8.99 USD |
| Czechia | 6 to 10 days | over $45.00 | $8.99 USD |
| Turkey |
6 to 10 days | over $45.00 | $8.99 USD |
| Slovenia | 6 to 10 days | over $45.00 | $8.99 USD |
| New Zealand | 6 to 10 days | over $70.00 | $8.99 USD |
| United Arab Emirates | 6 to 10 days | / | Free |
-
U.S. shipping areas do not include Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories.
Hong Kong shipping areas do not include Hong Kong Island. - The above times are calculated in business days.
- We currently do not ship to every country across the world. If you can't select your country above, kindly Contact us and we'll do our best to get you a pair.
Processing & Shipping times
Note that the shipping times are estimated and commence from the date of shipping, rather than the date of placing your order. It can take longer than the expected date due to an invalid address, customs clearance procedures, or other causes.
Shipping to remote locations
We are committed to solving global sleeping issues with our Zamat products. As delays are highly possible, please allow additional time for delivery in addition to the estimated shipping time - especially if you live in a remote location.
What shipping partners do you use?
We work with different shipping carriers to ship orders to other countries.
For the United States Warehouse, UPS and Amazon US Logistics will deliver your Zamat products to your door from our warehouse.
For the China Warehouse, USPS will deliver your Zamat products to your door from our warehouse.
Currently, all countries except the United States are shipped from China warehouses
How do I track my order?
Once you've placed your order, our products typically ship from our warehouse within 2-4 business days. Once a product has shipped, you'll receive a tracking number that you can use to follow your package as it makes its way to you.
When can I expect to receive my order?
It typically takes 2-3 business days to process your order and another 2-7 business days via standard shipping for your package to arrive at your destination. Shipping timelines and cutoffs are based on shipping estimates provided by carriers we may use. Please note that we cannot control or be liable for any delays nor guarantee any delivery dates due to circumstances beyond our control (i.e. weather-related, acts of God, natural disasters, or other carrier-related delays). If there will be a significant delay in the shipment of your order, we will contact you via email.
When will you ship my order?
We ship orders Monday through Friday, and any orders placed after 1 p.m. PST will be processed the following business day. No worries, We will take care of the customs duty fees.